PRIVACY POLICY

Effective Date: May 12, 2025

  1. Introduction

Welcome to FranaticScents. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

  1. Information We Collect

2.1 Personal Information

When you engage with our services, we may collect the following personal details:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (e.g., credit/debit card details)
  • Account Credentials (if you create an account)
  • Purchase History and Preferences

2.2 Non-Personal Information

We also collect non-personal data to enhance our services:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Operating System
  • Referring/Exit Pages
  • Date and Time Stamps
  • Clickstream Data.
  1. How We Use Your Information

Your information is utilized for the following purposes:

  • Processing and fulfilling orders
  • Communicating order updates and account information
  • Providing customer support
  • Sending promotional materials (with your consent)
  • Improving our website, products, and services
  • Preventing fraudulent activities
  1. Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance your browsing experience. These tools help us understand user behavior and preferences. You can manage your cookie settings through your browser preferences.

  1. Sharing Your Information
  • Service Providers: To facilitate payment processing, order fulfillment, and delivery services.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

All third-party partners are obligated to protect your information in accordance with applicable privacy laws.

  1. Data Security

We implement industry-standard security measures to protect your personal data. While we strive for maximum security, no method of transmission over the internet is entirely secure.

  1. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Object to certain data processing activities

Withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 9.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.

  1. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us at:

  • franaticscents@gmail.com
  • +92337-1372558
  1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.