Effective Date: May 12, 2025

Welcome to FranaticScents! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our website.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We reserve the right to modify or amend these terms at any time. The revised terms will be effective upon posting on our website.

2. Use of Our Website

2.1 Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website. By using our services, you represent and warrant that you are of legal age and have the legal capacity to enter into these Terms and Conditions.

2.2 Account Registration

You may be required to create an account to access certain features on our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please ensure your account information is accurate and up-to-date.

2.3 Prohibited Activities

While using our website, you agree not to:

• Violate any applicable laws or regulations.
• Infringe upon our intellectual property rights or the rights of others.
• Transmit any harmful or malicious code, viruses, or other destructive software.
• Engage in any activity that disrupts or interferes with the functionality of our website.
• Harvest, collect, or use personal information from other users without their consent.
• Use our website for any illegal or unauthorized purpose.

3. Intellectual Property

All content on our website, including but not limited to text, images, logos, and trademarks, is protected by intellectual property laws and is the exclusive property of FranaticScents. You may not use, reproduce, modify, or distribute our content without our express written permission.

4. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. In case of any discrepancies, please contact us for clarification.

5. Pricing and Payment

All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payment can be made through the available payment methods on our website. Orders will be processed upon successful payment confirmation.

6. Shipping and Delivery

We offer shipping across Pakistan. Delivery times may vary based on your location and other factors. While we strive to deliver orders promptly, we are not responsible for delays caused by courier services or unforeseen circumstances.

7. Returns and Refunds

Due to the nature of our products, we do not offer refunds once an order is shipped. However, if your order arrives damaged or defective, please contact our Customer Service team within 48 hours of receiving your order. We will arrange for a replacement upon verification.

8. Limitation of Liability

To the fullest extent permitted by applicable law, FranaticScents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of our website or products.

9. Indemnification

You agree to indemnify and hold FranaticScnets, its affiliates, employees, and agents harmless from any claims, damages, or losses arising from your violation of these Terms and Conditions or your use of our website.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of laws principles.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: franaticscnets@gmail.com
• Phone: +92337-1372558